The Secret to Winning Back Customers? Give Them Real Value Let’s be honest: there’s no shortage of marketing companies who will claim “success.” They’ll tell you your campaign worked... because they mailed it. But here’s the truth: mailing a campaign doesn’t equal measurable ROI and neither does a customer on that mailing list showing up. At Hive Media, we don’t play that game. We offer pure reporting that tracks exactly who came in, what they redeemed, and how much you earned from that customer. That’s the power of our VIP Checkbooks. No More Guesswork. No More “Maybe.” With traditional direct mail, it’s impossible to prove impact without guesswork. Many providers credit redemptions from anyone who was on the list —even if the customer came in for unrelated reasons. Hive Media does it differently: Each VIP Checkbook comes with data-encoded barcodes Coupons are scanned in your service drive Redemptions are CP-only— no warranty tickets counted All data is tied to real revenue, by customer Our Reporting Is So Precise, It’s Scary (in a good way) Want to know how many redemptions came from zip code 33511? How many customers used more than one coupon? What your average ticket was from campaign users? We’ve got it—and it’s not fluff. Our Hive Mind AI even analyzes campaign performance to optimize your next drop for better targeting and even stronger results. If You Can’t Track It, Don’t Trust It Your dealership deserves more than vague claims and inflated stats. With VIP Checkbooks from Hive Media, you’ll see the truth— who came in and how much money you made. That’s not marketing hype. That’s marketing accountability. Get Results. No Hype.

Discover how Hive Media’s VIP Checkbooks deliver 10:1 ROI by giving lost customers real value. Personalized offers, GPS alerts, and repeat visits make all the difference.

In a World of Noise, Tangibility Wins We get it—everyone’s talking digital. But while businesses pour their marketing budgets into social media ads and email newsletters, a proven, often underestimated channel continues to drive powerful results: direct mail . At Hive Media, we’ve been in the marketing game for over two decades, and we’ve watched trends come and go. Yet, one thing remains constant: well-targeted, well-designed direct mail still gets people through the door—especially in local markets like automotive, retail, and service-based businesses.

Negative reviews can feel like a punch in the gut—but handled correctly, they can actually become one of your biggest marketing tools. Potential clients aren’t just looking at what someone said about you; they’re looking even closer at how you respond . Every response you post speaks volumes about your professionalism, your values, and your commitment to customer care. At Hive Media, we help businesses like yours take control of their reputation management , crafting smart responses that turn negatives into trust-building opportunities. Here's how you can turn a bad review into a positive outcome:

Ringless Voicemail Drops (often called simply Ringless Voicemail) allow businesses to send a pre-recorded voicemail directly to a large group of customers’ cell phones— without their phones actually ringing . Think of it as an “e-blast,” but with voicemails instead of emails. This is an effective and affordable way to get your message or special offer out to a broad audience at once. It’s flexible across many industries and perfect for promotions, reminders, or event announcements. In the automotive industry , for example, we often use Ringless Voicemails to: Remind customers to watch their mailbox before a Direct Mail Campaign Reinforce offers during an ongoing campaign Follow up after a marketing campaign wraps up